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Home Warranty

Home Warranty Basics: What It Is and How It Works

A home warranty is a service contract that may pay toward repairing or replacing covered home systems and appliances when they break from normal wear and tear. Here's how plans work and how to decide if one fits.

Reviewed by the Home Upgrade Desk editorial team Updated How we review

Short answer

A home warranty is a service contract, not insurance. In exchange for a monthly or annual fee, plus a service fee each time a technician visits, a provider agrees to arrange and pay toward repairs or replacement of covered items that fail from normal wear and tear, subject to the contract's exclusions and limits.

How a home warranty works

Most home-warranty plans follow the same basic pattern, though the details differ from contract to contract:

  1. You buy a plan. You pay a premium, usually billed monthly or annually, for a contract covering a defined list of systems, appliances, or both.
  2. Something covered breaks. You submit a service request to the provider, not directly to a contractor of your choosing (some contracts allow this; many don’t).
  3. The provider sends a technician. You pay a service fee for the visit. The technician diagnoses the problem and reports to the provider.
  4. The provider decides. If the failure is covered, the provider pays toward the repair or replacement, up to the contract’s limits. If it isn’t covered, you may still owe the service fee.

Important

A home warranty is not homeowners insurance. Insurance generally addresses sudden damage from events like fire or storms; a warranty addresses breakdowns of covered items from normal wear and tear. Many homeowners have, or need, insurance regardless of whether they buy a warranty. See the full comparison.

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Types of plans

Providers use their own plan names, but most plans fall into three broad groups:

Plan typeTypically focuses onMay suit
Appliance plansKitchen and laundry appliances, such as refrigerators, ranges, dishwashers, washers, and dryersHomes with several older appliances
Systems plansMajor home systems, such as heating, cooling, plumbing, electrical, and water heatersHomes with aging systems but newer appliances
Combination plansBoth appliances and systemsHomeowners who want broader coverage under one contract

Add-ons such as pools, spas, well pumps, septic systems, or second refrigerators are often sold separately. Exactly what each plan includes, and the language used, varies by provider.

Who may find a plan useful

A home warranty may be worth considering if:

  • Your major systems or appliances are older and out of manufacturer warranty.
  • You would rather pay a predictable fee than face an occasional large repair bill.
  • You want someone else to find and schedule a technician.
  • You recently bought a home and don’t know the history of its systems.

It may be a poor fit if your systems and appliances are new and still under manufacturer warranty, if you have savings set aside for repairs, or if you strongly prefer choosing your own contractors. Our guide to whether a home warranty is worth it walks through these trade-offs, and our alternatives guide covers other options.

What varies from plan to plan

The differences between plans matter more than the similarities. Before you buy, look for:

  • Coverage limits. Many contracts cap how much they will pay per item, per claim, or per year.
  • Exclusions. Pre-existing conditions, improper maintenance, code upgrades, and certain parts are commonly excluded.
  • Service fees. The per-visit fee and when it’s charged differ between plans.
  • Waiting periods. Many contracts don’t cover failures in the first days or weeks.
  • Replacement terms. If an item can’t be repaired, the contract decides whether you get a replacement, a cash payment, or something else.

Terms vary by contract, so the sample contract for the plan you’re considering is the document that matters. Our guide to comparing plans and reading a sample contract shows how to read one.

Next steps

This page is general education, not legal, financial, or insurance advice. Home warranty terms vary by provider, plan, and state; the contract you sign controls what is covered. Spotted an error? Request a correction.