California calls home warranties home protection contracts. Companies that sell them must be licensed by the California Department of Insurance, which also takes complaints, even though a home warranty is not an insurance policy.
Plans available in California
Choice Home Warranty publishes that it serves California. 2-10 Home Buyers Warranty, American Home Shield, First American Home Warranty, Home Service Club, Home Warranty of America, Old Republic Home Protection don't publish a state list and say availability varies by area, so confirm by ZIP code. Plan terms below come from each provider's sample contract, which can differ by state.
| Checked Oct 23, 2026 |  2-10 Home Buyers Warranty |  American Home Shield |  Choice Home Warranty |  First American Home Warranty |  Home Service Club |  Home Warranty of America |  Old Republic Home Protection |
|---|---|---|---|---|---|---|---|
| Plans | 2 plans (best of those shown) Systems, Pinnacle | 3 plans (best of those shown) ShieldSilver, ShieldGold, ShieldPlatinum | 2 plans (best of those shown) Basic Plan, Total Plan | 3 plans (best of those shown) Starter Plan, Essential Plan, Premium Plan | 2 plans (best of those shown) Standard Coverage, Comprehensive Coverage | 2 plans (best of those shown) Premier Plan, Premier Plus Plan | 3 plans (best of those shown) Basic, Deluxe, Elite |
| Heating & cooling cap | $5,000 (best of those shown) per system | $5,000 (best of those shown) per system | $3,000 (best of those shown) per system | Not stated (best of those shown) | $2,000 (best of those shown) per system | $5,000 (best of those shown) per system | $6,500 (best of those shown) per system |
| Best appliance cap | $2,000 (best of those shown) per appliance, top tier | $4,000 (best of those shown) per appliance, top tier | $3,000 (best of those shown) per appliance, top tier | $7,000 (best of those shown) per appliance, top tier | $2,000 (best of those shown) per appliance, top tier | $5,000 (best of those shown) per appliance, top tier | $7,000 (best of those shown) per appliance, top tier |
| Overall limit | $50,000 (best of those shown) per term | $50,000 (best of those shown) per term | Not stated (best of those shown) | No limit (best of those shown) | $9,000 (best of those shown) per term | $15,000 (best of those shown) per term | No limit (best of those shown) |
| Service fee | You choose (best of those shown) | $100 or $125 (best of those shown) | $100 per claim (best of those shown) | Set in your plan (best of those shown) Not published | Choice of deductible levels (best of those shown) | Set in your plan (best of those shown) Not published | Per trade; you select the amount (best of those shown) |
| Code & permit upgrades | Excluded (best of those shown) Not covered | Limited (best of those shown) Platinum only, up to $250 | Excluded (best of those shown) Code corrections and permits excluded | Limited (best of those shown) Optional Advantage add-on: $500 (Essential), $1,500 (Premium) | Excluded (best of those shown) Code modifications and permits excluded | Limited (best of those shown) Only with OrangePlus add-on: code $250, permits $250 | Limited (best of those shown) Deluxe $500, Elite $1,000; not on Basic |
| Unknown pre-existing issues | Limited (best of those shown) Only if not reasonably detectable | Limited (best of those shown) Excluded only if known or reasonably detectable | Excluded (best of those shown) Known or unknown pre-existing excluded | Excluded (best of those shown) Covered only for real estate transaction customers | Excluded (best of those shown) Conditions existing before the effective date excluded (homeowner plans) | Excluded (best of those shown) Pre-existing conditions excluded | Excluded (best of those shown) Malfunctions before the effective date excluded |
| Cancellation | Anytime (best of those shown) Yes, prorated refund | Anytime (best of those shown) Yes; pro-rata refund, admin fee after 30 days | Anytime (best of those shown) Yes; admin fee may apply after 30 days | Restricted (best of those shown) Full refund within 30 days if no claims; after a claim, non-cancelable | Restricted (best of those shown) Pro rata refund, but you may owe service costs above fees paid | Anytime (best of those shown) Yes; pro rata refund less service costs and a small admin fee | Non-cancelable (best of those shown) Non-cancelable except listed reasons (state rules vary) |
| Waiting period | 30 days (best of those shown) | 30 days (best of those shown) | 30 days (best of those shown) | Not stated (best of those shown) | Not stated (best of those shown) | 30 days (best of those shown) | Not stated (best of those shown) |
| Availability | Varies by ZIP (best of those shown) No state list published | Varies by ZIP (best of those shown) No state list published | All states (best of those shown) except WA | Varies by ZIP (best of those shown) No state list published | Varies by ZIP (best of those shown) No state list published | Varies by ZIP (best of those shown) No state list published | Varies by ZIP (best of those shown) No state list published |
| Sample contract | Read it (best of those shown) | Read it (best of those shown) | Read it (best of those shown) | Read it (best of those shown) | Read it (best of those shown) | Read it (best of those shown) | Read it (best of those shown) |
| Links | Review | Review | Review | Review | Review | Review | Review |
Covered Limited Excluded Best Most favorable term among the providers shown From each provider's sample contract and plan pages. Not a quote; terms can vary by state.
Who oversees home warranties in California
Home warranty companies in California are licensed and regulated by the California Department of Insurance. Check a company's license and complaint record on the Department's site, or call its consumer hotline at 1-800-927-4357. California Department of Insurance: Home Protection Contracts
How to check a California home warranty company
The Department of Insurance publishes a list of licensed home protection companies, along with complaint information. Check both before you buy.
If your claim is denied and the company rejects your appeal, you can ask the Department for help by phone, online chat, or an online Request for Assistance.
- You can choose your own warranty company, even when one is offered as part of a home sale.
- The Department specifically advises reading the exclusions and dollar limits before choosing a contract.
- Don't pay for coverage you don't need, such as pool or AC coverage if your home has neither.
What a home warranty won't do in California
A home warranty addresses breakdowns from normal wear and tear. It isn't a substitute for homeowners insurance, and it generally won't cover damage from wildfire, earthquake, or storms. Those risks are handled, if at all, by insurance policies. See home warranty vs. homeowners insurance.
California's climate varies widely, from mild coastal areas to hot inland valleys. In hotter inland regions, AC coverage and its caps matter more.
What to check in the California version of a contract
Many providers publish a separate sample contract for each state. Before you buy, make sure the contract you read is the California version, then check:
- The covered-items list and any per-item or annual caps for the systems you care about most.
- The service fee, and whether it is charged per visit, per trade, or on denied claims.
- Exclusions for pre-existing conditions, maintenance, and code or permit upgrades.
- Cancellation and renewal terms, including how any refund is calculated.
- Any state-specific notices printed in the contract. These often explain who regulates the contract in California and where to complain.
California home warranty FAQs
Who licenses home warranty companies in California?
The California Department of Insurance licenses home protection companies, the legal term for home warranty companies in the state.
Is a home warranty insurance in California?
No. It's regulated by the Department of Insurance, but the Department notes that a home warranty is not an insurance policy.
What can I do if a California home warranty claim is denied?
Appeal with the company first. If that fails, contact the Department of Insurance at 1-800-927-4357 or submit a Request for Assistance online.
Sources
- California Department of Insurance: Home Protection Contracts
- California Department of Insurance: Regulation of Home Protection Companies
This page is general education, not legal, financial, or insurance advice. Home warranty terms vary by provider, plan, and state; the contract you sign controls what is covered. Spotted an error? Request a correction.